Overall Satisfaction with Jobvite
We use it across our organization. Our talent acquisition work is slice realized, so across all functions it is used. My team is responsible for managing its use. The business problems it addresses are giving managers access and visibility to their applications. It lets them review candidates and communicate with them. I am also a fan of the feature that allows us to post our jobs to other places. That aspect of it makes things easy and seamless. The other business problem it solves is serving as an ATS. Since we have used it for so long, we can now review candidates from many previous positions. That is great for us. We have candidates who will apply years prior, and we can go back and look at their application and information about their candidacy to determine if we are interested in moving forward with them. i love that part of it. The only other business problem I would say it addresses is onboarding. We use the onboard feature and get to make more seamless the process of having new hires complete their paperwork quickly and easily and digitally. So that’s what I would say about our experience using this product.
- Integration with onboarding
- Candidate history over time and across other applications
- The user interface is not ideal. It feels vert antiquated
- Scheduling things like phone screens or interviews is not easy/calendar integration tools are poor
- Haven’t kept up with other ATSs that are doing interesting work around blinding resumes/adding features around bias mitigation
- Made centralizing talent acquisition easier
- Allowed us to track candidates over time
- Integrated well with onboarding
Support used to be better. In the last few years, though, I feel like there has been significantly less investment in customer service. We used to have account managers who were very visible and always checking in. Also, there used to be a phone number to get around-the-clock support. I am not sure that that exists at the quality it used to.
I haven’t used others. Jobvite is the tool that I have used across different jobs and so it’s really all I know. That said, I have heard good things about Greenhouse. Many of my peers in the sector have switched to them. So that’s really all I know about that.
Jobvite is good for those who are looking for a cost-effective option. It certainly satisfies any basic needs someone would have or need through an applicant tracking system.
Where it does not do as well as in its interface. It’s clunky and difficult to navigate, especially for those who are new to it. I think it takes some real getting used to and not everyone has the time for that.