Join.Me - Good for Small Groups and Limited Use
Anonymous | TrustRadius Reviewer
December 18, 2018

Join.Me - Good for Small Groups and Limited Use

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Join.me

Our organization was using Join.me for our conference calls with clients and within the organization between employees. It was being used to address the business problems of communications and developing client intimacy. Unfortunately, due to our frustrations with the product and finding a better product, we cancelled our subscription with Join.me.
  • Easily recognizable by clients
  • Easy to share meeting code
  • Can create a free account to demo
  • Audio quality
  • Video quality
  • Being able to record and edit audio and video easily
  • Positive: Generate customer intimacy.
  • Positive: Simplify things for our clients and help them with software issues by being able to share screen.
  • Positive: Facilitated communication across employees who were based in different locations.
  • Zoom
We had originally selected Join.me because it is well-known and accepted. However, we ended up switching to Zoom in mid-2018 because we realized their features were a lot stronger for what were looking to do (particularly, hosting large-scale webinars with better video and audio quality). In addition, we much prefer the user interface for recording with Zoom.
Join.me works fine, and works well for your average small group conference calls. It is very nice that it has a free feature and is user-friendly for clients. However, I think it is less appropriate if you're looking to get more advanced with your features, such as hosting major webinars with dozens of clients. In addition, our major frustration was that we liked to record our webinars and then edit them to share, which was not easy, nor was it a feature that Join.me enabled.

Join.me Feature Ratings

High quality audio
4
High quality video
5
Low bandwidth requirements
3
Mobile support
Not Rated
Desktop sharing
7
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
1
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
8
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated