Item: Join.me (discontinued)
Rating: 8
Author: John Cupoli

Use Cases and Deployment Scope

Our team worked directly with companies to generate business opportunities for their sales teams. It is incredibly important to be able to get both our team and our client’s team together to discuss messaging and what we have found in our discussions with target prospects. In many cases, the teams were in different states. We used Join.Me not only to connect and talk but also share screens to go over data points and strategize any changes to who we target or how we approach those targets.

Pros and Cons

Screen sharing works very well and especially in today’s climate can help make meetings far more effective.
I’ve used other platforms like Microsoft Teams that have been incredibly difficult to reliably connect to calls or stay connected. Join.Me has always been stable when in use and very rarely has any hiccups in connecting which is extremely important when conference calls are the only way to communicate.
The UI is intuitive and user-friendly. It is extremely easy for a new user to pick up and use effectively quickly. I’ve used other platforms where some features are not apparent and you may completely miss, while Join.Me’s UI is easy to navigate and learn quickly.
Great recording feature which I used for creating product demos that could be shared with our clients so they can see a prospect's question and reactions to different features of the software I am demoing.

In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.

Return on Investment

Quick and easy to collaborate with teams.
Recording feature very helpful for training purposes as well as allowing team members who weren’t on a call to catch up.

Alternatives Considered

Zoom and Microsoft Teams

With the exception of stability on cellular data, I feel Join.Me outperforms Zoom or Teams in ease of use and a robust feature selection that is extremely user-friendly and easy to pick up. The recording feature makes your call recording available quickly and you can easily download and send them to team members. I’ve found Teams and Zoom either don’t have as many features or they aren’t as easy to use.

Key Insights

Do you think Join.me (discontinued) delivers good value for the price?

Not sure

Are you happy with Join.me (discontinued)'s feature set?

Yes

Did Join.me (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Join.me (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Join.me (discontinued) again?

Yes

Other Software Used

WorkWave PestPac

Likelihood to Recommend

Join.Me is great in almost any scenario you are connecting with other people and need to share information. Particularly when there are a larger number of people on a call. Join.Me lends itself to group collaboration as for the most part it has great connection and the screen share is top-notch. The only issue I run into is when using cellular data where even in the best service areas doesn’t perform as well as other options like Zoom. If you plan on working from home or have a good wireless network you should be fine but if the majority of folks are going to be connecting on cellular networks I would explore different options.

A Meeting You Won’t Mind Joining

Overall Satisfaction with Join.me