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Great conferencing option in today's world!
October 02, 2020

Great conferencing option in today's world!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Join.me

Join.me is being utilized as a tool for video conferencing, remote sessions, and audio calls. It is a great tool and is an alternative to tools such as Zoom, GoToMeeting, Microsoft Teams, and others. It efficiently addresses issues such as our users needing to meet remotely and in a safe environment.
  • Video conferencing is very smooth through the process, easy to navigate.
  • Option for audio only really helps when video is not needed.
  • Customer Support is a phone call away and easy accessible.
  • The user navigation of the tool itself can be a bit more user-friendly for non-IT.
  • Price point can be found elsewhere for cheaper.
  • More participants can cause some lagging.
  • Only ROI that comes to mind is the ability for our users to remotely connect with one another along with vendors to progress on tasks and projects.
A bit pricer but gets the job done.
The support for Join.me is great. When needed, a rep was able to assist in the matter and advise routes to solve issues such as lagging, voice input issues, and video control.
The usability is exactly as one expects, it does what we need and is great for conferencing.

Do you think Join.me (discontinued) delivers good value for the price?

Not sure

Are you happy with Join.me (discontinued)'s feature set?

Yes

Did Join.me (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Join.me (discontinued) go as expected?

Yes

Would you buy Join.me (discontinued) again?

Yes

Join.me is well suited in any environment where web-conferencing is needed, as well as remote sessions and audio conferencing. In smaller environments, this may be over the top for the price you pay.

Join.me (discontinued) Feature Ratings

8.0
High quality audio
8
High quality video
8
Low bandwidth requirements
8
Mobile support
Not Rated
8.0
Desktop sharing
8
Whiteboards
Not Rated
8.0
Calendar integration
8
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
8
8.0
Live chat
8
Audience polling
Not Rated
Q&A
8
8.0
User authentication
8
Participant roles & permissions
8
Confidential attendee list
Not Rated

Evaluating Join.me and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
Reputation has to be a great factor, Join.Me is well-known and has a great knowledge base for companies looking into conferencing tools.

Join.me Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Quick Initial Response
None
Once, I was having issues connecting for an urgent meeting and had to call support and they advised me to reboot the router in the house to clear out any bad signals. After doing this, I was in the meeting in a second. I really appreciated there assistance; sometimes the simplest things fly past you.