Overall Satisfaction with JotForm
We are using JotForm to replace paper forms and to automate approval processes. It is used across the whole organization, anyone can submit a form, and managers approve requests according to their role and authority.
- Highly customizable; can make a form for almost anything
- Flexible and forgiving; can make changes at any time
- Easy to understand and navigate
- Conditional rules could be made more advanced, which would allow for using fewer rules to achieve the same result, and they would be easier to read
- Accessing the log of sent emails should be easier and more transparent; it should be possible to search items in it
- Approval process function still needs a bit of work; need to be able to customize what fields the approvers can and can't see in their inbox
- Streamlined processes; one-stop shop
- Less time spent on completing and approving forms
- All forms in one place; easy to keep track and process
- Not so positive--it is an additional system that does not integrate with other systems used in the organization
Do you think Jotform delivers good value for the price?
Yes
Are you happy with Jotform's feature set?
Yes
Did Jotform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Jotform go as expected?
I wasn't involved with the implementation phase
Would you buy Jotform again?
Yes