Item: Jotform
Rating: 10
Author: Joe Garbini

Use Cases and Deployment Scope

We use Jotform for daily inspections for our company fleet vehicles and weekly tool inventory. We have a team spread throughout the state and we weren't able to collect paperwork from them easily before. With Jotform, we are able to collect data we need immediately and efficiently, and without the paper being wasted! We can easily download the forms and save them for future reference, instead of having to store stacks of paperwork.

Pros and Cons

Lots of options for different types of form options
Easy to create new forms and change or update existing forms
Not as many choices for design options
Easy to download forms and manage multiple forms
Autosave feature
Simple to use
Easy to learn

More options for design changes
Multiple columns
Multiple pdf download
Adjust picture sizes

Return on Investment

Saved time and energy
Reduced stress on supervisors
Saved cost of paper and reduced waste
Saves time with reduced filing
Improves communication and visibility
Improves response times
Improves response rates

Alternatives Considered

SurveyMonkey

Jotform outperforms competitors such as SurveyMonkey both in design options, versatility, and ease of use. Jotform allows for more options, both in the front and back ends of the platform and allows for more advanced analytics and analysis of incoming data. I selected Jotform over other options because we were able to start off with testing the forms for free, and fell in love with the options and usefulness of Jotform. It takes no time at all to learn and create new content as compared to other products in the industry.

Key Insights

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Usability

Easy to learn, easy to use, and easy to love! Jotform makes collecting data a breeze and has made or business more efficient by saving time and energy. We use multiple Jotforms for several different purposes and have a variety of users that are able to complete the forms easily and quickly. We love the product and look forward to continuing to use Jotform for our business needs!

Support Rating

Have not required support, but I imagine they would be helpful if we needed it. Jotform is so easy to use and understand that we havent required any assistance in using it since we began!

Likelihood to Recommend

Jotform has been an easy way to collect information from multiple employees without having to track down paperwork. I am able to easily share a link to the form to anyone I need to have to fill it out and even create multiple forms for different reasons. Different question styles (multiple-choice, short or long answers, etc.) give me versatility in how I use the form. I have been able to use the forms for inspection reports, customer satisfaction surveys, and employee feedback. I wish I had known about Jotform when I was teaching grade school because I could see a lot of applications for use in the classroom!

Jotform is easy to learn, easy to use, and easy to love!

Overall Satisfaction with Jotform