Jotform is flexible and user-friendly
April 22, 2022

Jotform is flexible and user-friendly

Natalie Kita | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

I have created two forms so far -- one for prospects, to qualify them for a call, and one for clients, to customize their experience at an event my company is hosting for them. My next form will be an application for sales professionals wanting to work with my company.
  • I love the ability Jotform gives me to customize the forms with my brand colors, as well as the overall format and different question types.
  • My favorite feature is the built-in conditional logic which allows me to change the thank you page based on answers given.
  • The Jotform interface is user-friendly and well-organized, and I love the form analytics and different "print form" options.
  • Jotform is a great product, and I honestly have no complaints!
  • I wish it was easier to change from "sign in with Google" to "sign in with an email" once you've made that initial choice.
  • Jotform saves me at least 30 hours per month by automating the redirection of unqualified applicants, based on their survey answers.
Jotform has more flexibility and a more user-friendly interface than Typeform. Plus it looks nicer.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

I'm not a tech nerd, and I still find Jotform very easy to understand and use.
I honestly haven't had any need to reach out for support, because Jotform is so easy to use.
Jotform has been really helpful in "filtering" applications to make sure I only get on the phone with quality leads.

Jotform Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
10
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
10
Compliance
10