Make your life easier with KACE
September 26, 2020
Make your life easier with KACE
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KACE Systems Management Appliance (SMA)
KACE is used to manage our systems in the environment. We are able to make sure that all of the systems that we own are kept up to date with Software updates, as well as Windows updates. KACE allows us to make sure that we can keep all of our system's applications on the same version. There is also a helpdesk feature that we use with much success in the organization.
- Systems management
- Helpdesk ticket system
- Patching with Window's updates
- Window's updates could be a little bit clearer.
- Great for installing new official software but needs improvement for homegrown apps.
- Patching for some software such as Java.
- Ease of management has been a time saver.
- The ticketing system has helped keep the machine and user together for our helpdesk staff.
- Better reporting on when we need to refresh the PCs.
- Microsoft System Center Configuration Manager (SCCM)
KACE has been a little bit easier to use and cheaper than when we were looking at Microsoft System Center Configuration Manager (SCCM). We have had much success with KACE as it has extra services such as the license manager and helpdesk ticketing system. Great value for the money. Also, it integrates with the vendors to know what the warranty status is on the client PCs.
Do you think KACE Systems Management Appliance (SMA) delivers good value for the price?
Yes
Are you happy with KACE Systems Management Appliance (SMA)'s feature set?
Yes
Did KACE Systems Management Appliance (SMA) live up to sales and marketing promises?
Yes
Did implementation of KACE Systems Management Appliance (SMA) go as expected?
Yes
Would you buy KACE Systems Management Appliance (SMA) again?
Yes