Kajabi is a great tool!
Updated March 17, 2025

Kajabi is a great tool!

Greg Rellaford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Growth

Overall Satisfaction with Kajabi

We are in the education space, and we use Kajabi to have lessons available for the educators we work with as well as using Kajabi's Community feature that helps us create a platform for the educators to collaborate on. Kajabi essentially represents the housing of our entire product and does a great job of it. Before Kajabi we had to use paper delivery of our materials which made it very hard to make sure schools were keeping to fidelity with our curriculum. Kajabi has been a great change.

Pros

  • Kajabi's community feature is fantastic. Love the ability for people to be able to collaborate.
  • Kajabi's feature that allows us to post and manage our curriculum is very efficient and easy to use.
  • Kajabi also has great features around contact management that have been critical for our use.

Cons

  • While Kajabi has a great community feature, it's notification system is very poor. It creates a lack of engagement in the community.
  • There's a bit too much red tape on customization sometimes around what you can and can't do without their oversight.
  • There's some issue around testing things on the front end and on the backend at the same time. The software can get pretty confused.
  • Kajabi's main point is that it took us from handing out binders full of our curriculum to being able to have our curriculum living and accessible to our customers. This preserves our revenue and helps us control the content of a living product.
  • The Community helps communicate with our customers and handle support issues.
Useability is great. The product looks really clean and functions well most of the time. It's pretty straightforward and doesn't promote a lot of confusion on where to go to answer questions and access things. It has a simple and clean aesthetic and the Kajabi team is actively working on improving the product.

Do you think Kajabi delivers good value for the price?

Yes

Are you happy with Kajabi's feature set?

Yes

Did Kajabi live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Kajabi go as expected?

I wasn't involved with the implementation phase

Would you buy Kajabi again?

Yes

It works great for us in the education space and delivering our curriculum to our clients. It's nice to have some of the extra access features and to have the community feature, so that works great for us. At the same time, Kajabi lacks some of the specificity we need, and I don't believe it is technically geared directly to the education space, so we will likely switch providers in the next couple of years to something that is more robust and relevant to our business model.

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