Powerful CRM and automation product with steep learning curve
March 30, 2021
Powerful CRM and automation product with steep learning curve
Score 7 out of 10
Vetted Review
Verified User
Software Version
Infusionsoft by Keap
Overall Satisfaction with Keap (formerly Infusionsoft)
I'm a the sole employee at my health education organization. I use Keap (formerly Infusionsoft) primarily for email broadcasts and maintaining my email list gathered on my webpage, podcast and at speaking/teaching engagements.
The campaign builder was the main driver for the purchase. That is used minimally. I am no where near using the full functionality of the program.
I recently completed an amazing weeklong training on Keap automation that provided information I need to do more with the program.
The campaign builder was the main driver for the purchase. That is used minimally. I am no where near using the full functionality of the program.
I recently completed an amazing weeklong training on Keap automation that provided information I need to do more with the program.
- Maintain contact information.
- Automation sequences.
- Customer interaction tracking.
- Helping with the learning curve.
- Adjustments so emails are not marked as spam.
- Improve the look of the product checkout pages.
- I have not yet seen a ROI because I am not using the application to near its full benefit.
- The contact management is more robust than other services I have used in the past.
- I have not recouped time as there is a significant learning curve. The few sequences I have setup were very time consuming due to my lack of knowledge.