Item: Keepit
Rating: 10
Author: Bruno Passos

Overall Satisfaction with Keepit

Use Cases and Deployment Scope

We use all Keepit connectors as the main backup solution for the Microsoft environment. With Keepit we [can easily] create consistent backups from laptops, servers, and exchange accounts.

Pros and Cons

Pros

very easy to implement
very user friendly
facilitated search for files to restore

Cons

include other microsoft solutions such as Intune
include solutions from other vendors.

Return on Investment

less costs with Azure Backup
improved scope for out backups
no errors to deal with, so far...

the "link" functionality is a plus, since we can easily send the link to a specific folder, where the deleted file was stored, and the final user can easily and without IT intervention, search and restore the file.

Ease of Use

since we can easily send a link to the final user, with Keepit we are ensuring everyone gets the files they need, with minimal intervention from our team. so happier final users with less effort from our team.

Alternatives Considered

Azure Backup

easier to implement and cheaper

Key Insights

Do you think Keepit delivers good value for the price?

Yes

Are you happy with Keepit's feature set?

Yes

Did Keepit live up to sales and marketing promises?

Yes

Did implementation of Keepit go as expected?

Yes

Would you buy Keepit again?

Yes

Other Software Used

Bizagi Digital Business Platform, OutSystems

Likelihood to Recommend

Keepit is perfect to ensure a consistent backup policy with minimum effort to implement and maintain.

Keepit Feature Ratings

endpoint backup
sharepoint backup
email backup

Innovative Uses

sharing folders with users to autodetect files to restore

Future Planned Uses

power bi backup

Likelihood to Renew

Keepit is a very simple to use solution and almost efortless to upkeep

Evaluating Keepit and Competitors

Products Replaced

Yes - Azure Backup

Key Differentiators

Price
Product Features
Product Usability

Product usability

Evaluation Lessons Learned

We wouldnt

Keepit Implementation

Implementation Rating

easy to implement, easy to use, runs smoothly...

Implementation Details / Implementation Partner

Implemented in-house

none...

Keepit Support

Support Rating

no problems at all

Keepit Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Using Keepit

Usability

very user friendly

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None