Comprehensive, scalable tool with excellent broad social media and community management in a simple tool
July 19, 2023
Comprehensive, scalable tool with excellent broad social media and community management in a simple tool
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
Overall Satisfaction with Khoros Marketing
Khoros is a really great social media workflow tool that makes it easy to manager social media content, calendars, workflows and approval processes. We use it internally as well as with external agencies. Makes managing social easier.
- Social media content and calendar management
- Workflows and approval process management
- Social media community, comment and inbox management
- Social media planners, calendars and feed preview tools
- Hashtag recommender
- Improved management of organic and paid campaigns
- Improved workflow and approval management
- Improved consolidation of social media account management in one view
The only time I've engaged with Khoros support was when I was having login issues and they were quick to let me know it was an internal issue.
Centralised visibility of all brand content plus comments on our social profiles so we can act swiftly if we see any threats to our brands.
Do you think Khoros Marketing delivers good value for the price?
Not sure
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Marketing go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Marketing again?
Yes
- Later and Hootsuite
I wasn't part of the selection process.