Helping Small Non-Profits Grow With Kindful-ness
Tara Owens | TrustRadius Reviewer
February 03, 2020

Helping Small Non-Profits Grow With Kindful-ness

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kindful

We use Kindful across our whole organization as a CRM and donor management solution. It centralizes our communication, client management, and marketing initiatives.
  • A user-friendly CRM.
  • Robust search and report functions.
  • Non-tax deductible transactions sometimes get lumped into tax deductible transactions.
  • Robust reports can be confusing.
  • Increase in donor retention.
  • Increase in individual giving.
The ease of use of Kindful was far and away better than LGL. While the free option for LGL was originally tempting, Kindful's dashboard, functionality, and ease of use made the transition almost a no brainer. We needed to make the investment in our ongoing growth, and it was worth it.
Quick responses, authentic trouble shooting, and staying with problems until they are solved. Kindful really takes customer service seriously.

Do you think Kindful delivers good value for the price?

Yes

Are you happy with Kindful's feature set?

Yes

Did Kindful live up to sales and marketing promises?

Yes

Did implementation of Kindful go as expected?

Yes

Would you buy Kindful again?

Yes

For small non-profits getting on their feet and moving to robust systems, Kindful is excellent. In the non-profit world, Kindful is unbeatable, and the scalability and functionality, combined with ease of use, make this product a clear winner. If a non-profit has a lot of sales or non-tax-exempt transactions, sometimes Kindful gets bulky or confusing.