Kindful, a Bloomerang product

Kindful, a Bloomerang product

About TrustRadius Scoring
Score 7.5 out of 100
Kindful, a Bloomerang product

Overview

Recent Reviews

Kindful is decent for the price

4 out of 10
August 03, 2021
We use Kindful in our fundraising/development department to keep track of donors and donations. It's a cloud-based CRM like you'd find in …
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Kindful The Perfect Fit

10 out of 10
March 21, 2021
Kindful is used as a donor management system by our non-profit to collect donor information and create donation reports. We utilize the …
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Kindful: a great CRM

9 out of 10
February 10, 2020
We use Kindful as a CRM to manage our donors, programs, events and donations. It is used across the entire organization and it helps us …
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Kindful really is kind

9 out of 10
February 09, 2020
Kindful is currently being used to track all our donors and sponsors. I am the only one who inputs anything, but others use it to look up …
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Kindful at a glance

10 out of 10
February 08, 2020
The entire organization uses Kindful. We use Kindful for collecting donations and tracking donors information.
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Awards

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Reviewer Pros & Cons

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Pricing

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Starter

100/month

Cloud
0-1000 Contacts

Launch

200/month

Cloud
1001-5000 Contacts

Growing

300/month

Cloud
5001-15000 Contacts

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://kindful.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Kindful, a Bloomerang product?

Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM.

Kindful was acquired by Bloomerang in January, 2021. It is now a Bloomerang product.

Kindful, a Bloomerang product Features

  • Supported: Unlimited Donation Pages
  • Supported: Unlimited Peer-to-Peer Fundraising Pages
  • Supported: Unlimited Admin Users
  • Supported: Automatic Acknowledgements
  • Supported: Built-in Mail Merge
  • Supported: Donation Tracking
  • Supported: Unlimited Groups
  • Supported: Unlimited Custom Searches
  • Supported: Prebuilt Search Templates
  • Supported: Built-in Integrations
  • Supported: Realtime Donor Records
  • Supported: Task Management
  • Supported: Reporting
  • Supported: Customizable Reports
  • Supported: Custom Fields
  • Supported: API for custom integration
  • Supported: Mobile access

Kindful, a Bloomerang product Screenshots

Reporting analyticsContact profileFundraising functionality

Kindful, a Bloomerang product Video

Kindful Overview Demo | Integrated Nonprofit CRM and Fundraising Tools

Kindful, a Bloomerang product Integrations

Kindful, a Bloomerang product Competitors

Kindful, a Bloomerang product Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Kindful, a Bloomerang product's best feature?

Reviewers rate Support Rating highest, with a score of 9.8.

Who uses Kindful, a Bloomerang product?

The most common users of Kindful, a Bloomerang product are from Small Businesses (1-50 employees) and the Non-profit Organization Management industry.

Reviews and Ratings

 (29)

Ratings

Reviews

(1-19 of 19)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
As a new nonprofit, SERVANTEE wanted to get started on the right path with being able to manage all of our donor CRM and fundraising in one platform. We reviewed several top platforms and found Kindful to be the best fit for our needs. Being able to connect with our donors as well as setup and unlimited fundraising/event campaigns is key to our growth and sustainability.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Kindful is used as a donor management system by our non-profit to collect donor information and create donation reports. We utilize the acknowledgement and tracking of correspondence features, campaign set up and synching between Mailchimp and QuickBooks.
Toby J. Weiss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Hope680 uses Kindful as our donor database, as well as to manage our list of volunteers and supporters. We use the integrations with QuickBooks, Mailchimp, FundraiseUp and Zapier. Kindful is used across our entire organization including board members. It serves as our central source of truth for all our contacts (donors, supporters, volunteers, board members), as well as all income.
Barbara L'Italien | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
Our nonprofit did our homework when looking for a donor management system. There were two in the final running and as a result of the Kindful demo and Q&A time, we decided to sign a contract with Kindful. Kindful seemed user friendly, we liked that it was an online platform so that all staff could access the information. I in particular liked that it would sync with QuickBooks to eliminate duplicate posting in the two individual platforms. WE also did not want to use Kindful as our credit card processor and were told that was not a problem, we could continue to use our current system.

The boarding presentation seemed very strong, and always a concern when getting involved with a new system. We paid extra to have 1 hour a month of specialist support, one on one time. We had to have several separate exports of information put into Excel format so that Kindful could manually upload into to Kindful account, items that would not transfer during the onboarding upload. One report I had to create was of all invoices posted in Quickbooks as Kindful did not recognize them when during our onboarding upload. This was a bit time consuming needed to be done for Kindful to be uploaded with accurate information.

After a few months of working with Kindful I realized that some of the transactions posted in QuickBooks were not syncing with Kindful. There were discrepancies in the reports. It was discovered that Kindful was not recognizing a payment method in QuickBooks, and therefore did not accept them and add them to the Kindful donors profile.

We were told we had to modify how we posted payment methods in QuickBooks so that Kindful would recognize the transaction. I had to export a report from QuickBooks of those transactions that did not post in Kindful so that they could add them to Kindful. When the upload was completed, I was horrified to see that this caused a duplication of the transaction in our QuickBooks account, causing 10 years of duplicated deposits. The process to correct our QuickBooks account required that I manually deleted each deposit, one at a time, and there were over 700. The tech support rep from Kindful said there was no other way to correct the duplication in Quickbooks. Who could this happen? It was discovered after the fact that one simple step could have been done, turn off the Kindful to QuickBooks automatic sync feature. How did our onboarding specialist miss this?

After 6 months of working in Kindful, spending approx. 60-70 hours of staff time to add the additional information the initial onboarding upload did not add to Kindful, the time spent working with our specialist to determine what was causing the discrepancies in the financial reports with Kindful and QuickBooks, the time spent correcting the information synced to QuickBooks that corrupted the integrity of QuickBooks, the one program we depend on for accurate financial information, we had to break our ties with Kindful.

During all of the hardships discovered between Kindful and Quickbooks, and the staff hours lost in fixing so many issues, I made an appeal to Kindful asking if they would consider some form of compensation for the staff hours paid to fix the mistakes that could have been avoided if the issues sync feature was set up correctly, and proactively by our contracted specialist and not found after that fact by the technical support person who discovered the problem. They offered a $300 discount for our 2021 renewal, which I again appealed as it did not cover the staff hours paid to fix the mistakes caused by Kindful. They increased that offer to a $600 renewal discount, and that was gracious of them.

As our staff reviewed all that had happened and the cost-benefit Kindful had brought our organization it was determined we would not renew our contract. When I informed Kindful that we were not going to renew, I asked if they would consider prorating our 2020 contract fee and honor the $600 loss of staff hours that was promised as a renewal discount to compensate for the issues we had experienced. I was very disappointed but not surprised when they told us they would not honor any type of financial refund. Therefore, the only conclusion I am left with is the Kindful was not kind to us!
Score 10 out of 10
Vetted Review
Verified User
Review Source
Kindful acts as our donor database for our organization. It is primarily used by our development team while a number of people from other departments have access to it but are not the primary users. We use this to record donations, donor information and pull reports for data analysis and mailing lists.
Nick Shoff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Kindful for all of our donor management and donation management. It is being used across the whole organization. As a small non-profit, we do not have the resources to dedicate people and time to these systems and so Kindful takes care of it for us. They have been very useful and important in helping us keep track of our donors and compare years. We are able to see clearly who donated, how much, and account for them in a way we would not have the ability to otherwise. Kindful has been very helpful for us.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization utilizes Kindful as a donor management resource. Our fundraising team primarily uses Kindful but several of our key team members such as our executive director and finance department have access as well. Kindful allows us to easily capture donor information and analyze our database to determine how to best leverage each gift.
Patrick Palmer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Kindful is helping us manage our donor relations. Our primary use of the software is to manage and grow our donor engagement. Reporting and tracking are the two primary uses. We also use Kindful as a hub for the other software tools we are using. When someone donates, check-in as a guest, volunteers, or goes to one of our events, we port them over to Kindful and attempt to assimilate them further into our organization.
February 09, 2020

Kindful really is kind

Score 9 out of 10
Vetted Review
Verified User
Review Source
Kindful is currently being used to track all our donors and sponsors. I am the only one who inputs anything, but others use it to look up information. We have several fund raisers throughout the year, and Kindful helps to keep us organized. It is also very helpful with our year end reports.
Leigh Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Kindful is our organization's donor management system. We use it to track all donors' contact information and contribution history. We also use it to assign donor recognition tasks and run development reports. Our development-facing team members use this software.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Kindful as a CRM system to manage our donor database to record donations, gifts, and pledges. Kindful is used by our fundraising department and the system works really well to manage our day to day donor's affairs and donations and outreach program.
December 10, 2018

Kindful is Killer!

Score 8 out of 10
Vetted Review
Verified User
Review Source
Kindful is used by all of our staff to navigate, manage, and engage our donors. Kindful really has made it so much easier to manage our donors, automatic donations, donor profiles, and incoming funds. We use Kindful to know how much funding we will get for our monthly auto-pay donors as well as manual single-time donors.
Amanda Mulder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Kindful is our CRM for fundraising, outreach, volunteers and event registrants. Its primary use is for fundraising to securely accept online donations, track all donors, and acknowledge donors. We use it across all departments and it effectively streamlines many back-office functions for our organization.