KnowBe4 LMS downloads
November 06, 2019

KnowBe4 LMS downloads

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4

User management was difficult, as it is as clean as Active Directory complexity (e.g. service accounts), so we leveraged our LMS for distribution.
KnowBe4 is currently used to download security awareness training and redistribute it from our mature Learning Management System (LMS) for corporate training.

Pros

  • KnowBe4 provides an all inclusive marketplace with content from multiple vendors and authors.
  • KnowBe4 is a long-term leader in the security awareness industry.

Cons

  • KnowBe4 could enable users to customize training content (e.g. delete sections or modify) within the portal.
  • KnowBe4 could integrate more with other vendors (e.g. email and web security gateways).
  • KnowBe4 training in conjunction with security awareness emails have increased the openness for users to reach out to Information Security with concerns.
KnowBe4 worked hard to compete with other vendors to win our business.
KnowBe4's customer representatives and leaders provide immediate support, however the tickets submitted for assistance have less priority and timeliness.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Not sure

Are you happy with KnowBe4 Security Awareness Training's feature set?

No

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

No

Would you buy KnowBe4 Security Awareness Training again?

Yes

It has been helpful to view fresh content from multiple sources.
We used our LMS, so metrics could not be leveraged.
KnowBe4 requires paper forms to customize or translate courses, and each language should be tested to ensure consistent functionality across popular browsers.

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