Knowing KnowBe4
Updated November 09, 2022

Knowing KnowBe4

Humaira Fatima | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

LMS Department and also entire organization for trainings. It makes security easier by pushing appropriate trainings for users.
KnowBe4 provided us with solutions that met our needs as a global, multi-lingual organization. They placed a strong emphasis on communication and were available and very responsive throughout the project. They were refreshingly honest about available solutions and helps us to navigate issues to achieve the best possible outcome. We've been really pleased with the products they have created and look forward to continuing to work with them. They communicate well and made good efforts to ensure that as newcomers to the area of e-learning, we were informed.
  • Customer support.
  • App upgrades and change log.
  • Help center!!!
  • PhishER.
  • A checkmark for phishing campaigns.
The support has been real helpful.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It's user friendly, and help docs are very helpful.
There was an option to purchase the training content, which we had to opt for to get vast variety of training content. We've found them to be wholly responsive to that and in our subsequent projects with them we have seen that feedback fully actioned.
It is good for phishing campaigns for users. The PhishER is a little confusing for investigation. We've had very little to criticise in our work.