What you should KnowBe4
November 03, 2022

What you should KnowBe4

Twane Boettinger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library
  • Popcorn Training
  • Canada Privacy Training Modules
  • Twist & Shout Video Modules
  • El Pescador Training Modules
  • Phishing test
  • Policy acknowledgement

Overall Satisfaction with KnowBe4 Security Awareness Training

The lack of Canadian privacy content, and then the subsequent repackaging into an additional license, was unannounced and quite frankly I believe a breach of trust with Canadian customers.
  • Phishing tests and results presentations
  • Security content is delivered in short, consumable segments
  • Canadian privacy content within the license content
  • Policy version tracking/management

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

No

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Keeps the program fresh and enticing for the staff.
Phishing and completion rates
Large base of security content prepared into short, friendly segments that can be shared often with staff.
Canadian content is no longer included in the security training license and requires additional license for compliance content.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
7
Training Gamification
7
Industry-Specific Security Training
3
Individualized Security Training Plans
6
Phishing Simulations
9
Security Reporting
9
Integration with Security Tech Stack
6
Role-based user permissions
10
Single sign-on capability
10