KnowBe4 Security Awareness Training is a must-have for any organization
November 24, 2020

KnowBe4 Security Awareness Training is a must-have for any organization

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We are using KnowBe4 to administer automated phishing campaigns and training awareness. We are using training for new hires and then a refresher at 1 year. We are looking at implementing the admin and super user training for employees with elevated permissions.
  • Ease of applying different training courses.
  • Tracking of completion.
  • Notification of past due courses.
  • Would be great to have training that builds on the previous ones for subsequent courses.
  • Would be great to allow to "customize" for the company to be more relevant.
  • Allows us to address a security gap.
  • Was able to quickly roll it out and monitor compliance.
KnowBe4 is easy to segment off for the technical team to manage. When the training is embedded in a HR solution it's much harder to administer given needing limited access rights. This typically pushes the management back to another department; which can limit the project/initiative being implemented and maintained.
Support is easy to contact and work through issues with and/or make recommendations for best practices.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Users are easily able to access and complete assigned training courses. The only issue we've had is making sure the emails get past email filtering rules.
Having the capability of selecting from a library of content allows us to be able to "spice it up" with different trainings. This helps to keep the end users' attention and keeps them learning new topics/content.
Training is easy to understand and is very relevant to our users' day to day activities. Nice to have a prebuilt training library that can be utilized. Saves a lot of time having to build from scratch; which allows for a must faster implementation timeline.