A Very Positive Experience
August 17, 2021

A Very Positive Experience

Michael Spurlock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We train all employees in avoiding security threats, but a formalized solution across the entire enterprise makes it easier for everyone to achieve the same level of awareness and reinforces the message. The business problem is one that every large company faces: How do you train a large group of people with varying IT skillsets? And how do you reinforce that training as far as important so that no one becomes that one person who let ransomware in?
  • Delivery Method.
  • Timeliness
  • Maintains a steady progression of learning.
  • Downloadable supporting materials.
  • We can't afford a single incident. Anything that prevents one is well worth it.
  • Microsoft Advanced Threat Analytics (formerly Aorato)
We looked at more technical solutions and implemented a few, but for educational purposes, I haven't seen anything that compares with KnowBe4 Security Awareness Training. We used it at my previous job, too.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Any solution related to security has to be timely. I would say our security awareness training program has benefited significantly from access to materials.
User management is fairly transparent in our implementation, thanks to the identification and authorization platform implemented by our IT department.
Negative results are of course useful in directing resources toward reinforcing the security message. Finding those areas where reinforcement is needed would be difficult without reports.
NICE CXone (formerly NICE inContact)
Any large organization should approach awareness and education with a mind towards educating the entire spectrum of skillsets and knowledge. I think KnowBe4 is perfectly suited for that purpose. Smaller companies might benefit more from on-site training.