KnowBe4 - Be Aware, Be Secure!
Updated July 25, 2023

KnowBe4 - Be Aware, Be Secure!

Biswadip Goswami | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 is mainly being used for Assigning AUP and awareness training for new onboarded users. The Phishing tool is also heavily used for reporting suspected spam emails. We have been using KnowBe4 for monitoring awareness among users through various multi-lingual campaigns and for different regions. This tool has been great in monitoring user behaviors.

Pros

  • This tool helps in building multi-layer security not just by tools but also through training employees.
  • This tool has various language support for awareness trainings.
  • KnowBe4 is not just a training tool but also helps in keeping employees motivated through a vast collection of videos.

Cons

  • Reporting of Non Compliance through aggregated reports is not easy to set up.
  • Integrating with SOAR tools can be a functionality.
  • Option to auto-monitor SPAM email and action/quarantine them may be another functionality to be added.
  • Improved competency and awareness level by 30%.
  • Improved phishing email report by 20%.
  • Improved onboarding and training assignments ease.
Kevin Mitnick's Security Awareness Training module availability is the best feature. Handles a huge amount of employees.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Every year when the awareness program runs, new threat landscapes arise and hence we need to provide the latest and fresh content related to that to the users to keep them aware.
We use ADsync for onboarding and offboarding of users.
Industry benchmark data which shows your last Phish-prone % is the most important report for us.
Well Suited for security awareness monthly training. Not well suited for dashboard development for business.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Role-based user permissions
10
Single sign-on capability
10

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