Solid tool boosting employee awareness of phishing , helps you know who's vulnerable before the hacker
May 20, 2022

Solid tool boosting employee awareness of phishing , helps you know who's vulnerable before the hacker

Ram Avrahami | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

We are using KnowBe4 to educate our end users about the dangers of phishing and advanced fraud emails. The system is super useful for identifying which employees need additional training and support not to fall victim to these sorts of attacks. We launch multiple campaigns via KnowBe4's platform, and the result of each campaign is analyzed so that we can keep track of our progress.
  • Email templates
  • Training for vulnerable employees
  • Results analytics
  • Admin UI very functional, but could be updated
  • Employees no longer tricked by easy-to-detect phishing
  • Number of potential victims dramatically decreased after each campaign
KnowBe4's biggest differentiator is the quality of email templates in its library. It has numerous extremely sophisticated emails, to the point where they're nearly indistinguishable from legitimate emails. This is extremely valuable because it prepares employees for advanced phishing attacks which they may encounter in the future.

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Having access to a diverse array of content publishers and content is extremely helpful for making training more interesting. Rather than repeatedly going through the motions on autopilot because of boring or repetitive material, our employees are more engaged during the training process.
We are handling user management using our SSO provider via SCIM (user auto-provisioning)
We are gauging success with the program by seeing a decrease in the number of people who click on the links in phishing campaigns, which is one of the most critical metrics. We also measure how fast a potential hacker can get a "click."
KnowBe4 is great for any company, from smaller to enterprise-level, that recognizes how email and social phishing can pose a serious threat to their business. Even companies where most employees are tech-savvy aren't necessarily immune, and it's a critical tool for identifying and supporting employees that are particularly susceptible to these sorts of attacks.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Role-based user permissions
Single sign-on capability