Would recommend highly
October 06, 2023

Would recommend highly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

Our organization uses KnowBe4 Security Awareness Training to provide relevant content to our employees. The modules allow the users to complete all of their required training in short, less time consuming, intervals that meet their work schedules. The content is engaging and provides an overall vehicle for required training as well as self-developed content.
  • Engaging content
  • Easily "digested" topics
  • Remedial training opportunities
  • More content at the lower tiers. You shouldn't have to pay for the highest tier to get the best content.
  • Default Dashboard should be to the training content for all users. Admins should have to choose to see the Admin Dashboard should they need that view.
  • Users should be able to enter more information on their own. Currently the admin has to update any phone number or organizational information instead of the user doing it.
  • We have not been using KnowBe4 long enough to determine this.
KnowBe4 has been a breath of fresh air compared to ThreatAdvice. The admin functions are very user friendly and the tool provides many more reports that are actually useful.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The impact of having fresh training content and access to different content publishers has been very valuable to my organization. I am able to create training campaigns that are different year to year.
User management within the KnowBe4 platform is very admin friendly. I can find employees easily and make any necessary updates to their information.
The reports that are most important at the moment are any reports on user activity. We are still implementing some of the features and knowing whether people are using them is very beneficial.
KnowBe4 is very well suited for large organizations that need to make Security Awareness Training readily available. It is also a great tool to provide self-developed content to specific users as necessary.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
10
Training Gamification
9
Industry-Specific Security Training
8
Individualized Security Training Plans
8
Phishing Simulations
10
Security Reporting
9
Integration with Security Tech Stack
Not Rated
Role-based user permissions
10
Single sign-on capability
10