You need to build the KnowBe4(for) being compromised
July 17, 2024

You need to build the KnowBe4(for) being compromised

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • The Security Awareness Company
  • exploqii
  • KnowBe4
  • Twist & Shout
  • El Pescador
  • SecurityCoach

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training was the first contact of employees with REAL SAT solution. It was an eye opener for the executive management after seeing the initial phishing test results. Based on the results, a more comprehensive and, at the same time, granular, training assignment can be performed. Also KnowBe4 Security Awareness Training was the solution we went ahead with to prove compliance with TISAX (ISA6) as well as with the freshly implemented ISMS. High level report, user risk gauge, timeline of user access are all very useful features. Users also discovered the learning library and "The Inside Man" is a real hit. In terms of training materials, one of the things I wanted from my SAT solution was to have short materials with brain hooks (key messages) which are available in the languages of the countries we operate in. Users do appreciate this as its seen as an inclusion rather than a segregation based on geographies.

Pros

  • Appropriate length materials with a survey at the end
  • Way too many phishing templates with localization option
  • Easy to manage learning platform from both administrative and end-user standpoint
  • TV show-like materials, a great user experience factor
  • The option to extend period for training with notifications for both users and manager

Cons

  • More translations at least for the video and training materials
  • More games translated
  • Automated localization of phishing campaigns
  • Bulk edit, in the console, of groups of users (to set language for example)
  • ROI in information security is very simple: "invest in it not to end up on the first page of the newspapers
  • User experience factor is hard to quantify
  • Risk reduction shows a residual risk situated at less than 15% of the initial risk
Is purely superior to any other solution tested over time. Language availability and materials being dubbed vs subtitled significantly increase the UEx.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It just provides more materials to choose from. The fact that the library is being updated continuously is "just" the greatest thing. Materials come and go so constantly there are new and fresh materials adapted to the needs of employees and mainly management, to patch the gaps.
User management is performed via ADI tool meaning I always have an accurate user inventory. Smart groups is a great feature allowing groups to be dynamically managed vs manual management. Also the option to have the phishing test offenders added to certain groups just improved the gap addressing, gap identified during employees testing.
The one time offenders, repeated offenders as well as those failing to complete the training. The ability to map the offenders with those that haven't completed the training is something the executive management appreciated a lot!
Anywhere where someone is talking about an ISMS, SAT is a mandatory implementation. Given the current threat landscape and tactics of the threat actors, learning, awareness and constant testing of employees is a definite must. I cannot think of a scenario where SAT would not be 100% needed.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
8
Training Gamification
9
Industry-Specific Security Training
8
Individualized Security Training Plans
9
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
8
Role-based user permissions
9
Single sign-on capability
9

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