KnowBe4, Before you Buy
October 24, 2024

KnowBe4, Before you Buy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We utilize KnowBe4 training in combination with their phishing testing via email. Users who fail a phishing test are immediately enrolled in remediation training form a very rich selection that can be found in KnowBe4. We are also able to utilize smart groups that allow for us to identify higher risk users and give them additional training as they fail more and more tests.

Pros

  • Ease of Access
  • Tracking Progress and Completion
  • Wide variety of training content

Cons

  • sector specific training
  • each topic having a 3,5,10 minute choice
  • AI utilization
  • lowered our failure rate from 14% down to 3.4%
  • Able to identify at-risk users and give them additional training
  • Gives older employees much needed insight into the landscape.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 and the wide variety of constantly updating content has allowed our organization to maintain fresh and relevant topics to keep in front of our employees to keep them engaged in our security posture and our security culture. We have even been able to perform annual HR training thanks to the variety of content offered in KnowBe4's catalog.
We populate KnowBe4 with our Active Directory users, allowing for us to maintain the user list with a very low effort level as people come and go from the company.
When using KnowBe4, we look for users to complete the training and to have a positive experience while doing so. Being able to see that the investment we made selecting KnowBe4 directly correlates with our failure rate going down is an excellent graphic and something I am very proud of come Q4 for our board presentation.
KnowBe4 is extremely well suited if you are expected to manage your organizations phishing security by yourself or with a small team. KnowBe4 has so much automation available that you really dont need a huge team to make a cultural shift in your security posture. All it takes is one person and you will see a massive change.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
10
Industry-Specific Security Training
8
Individualized Security Training Plans
5
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
8
Role-based user permissions
10
Single sign-on capability
10

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