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Korero

Korero

Overview

What is Korero?

Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero…

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Recent Reviews
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Pricing

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Basic

$10.00

Cloud
per user

Professional

$22.00

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://www.tekorero.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Korero?

Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience.

Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android version available on Google Store) – access anytime, anywhere on multi browsers and multi devices.

1. Out of the box use

* Korero comes pre-configured with a set of processes, dashboards, built-in analytical tools (KPIs) and number of features and functionalities for enterprises / start ups with a geo footprint can get started in minutes.

2. Customer journey integrated with Task / Approval management

* Workflows integrated with Sales processes, configure tasks and approvals, associate service level agreements for each activity to accelerate opportunity closure.

3. Automation adds value to business,

* Configure processes using rules and automate repetitive processes, emails, notifications & approvals for improved productivity.

4. Partner and Supplier Management



* Collaborate with internal users from other than sales functions and external parties in a secure manner to accelerate opportunity closures.


Korero Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Quote & order management
  • Supported: Channel / partner relationship management

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Pipeline visualization

Customization Features

  • Supported: Custom fields
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Social CRM Features

  • Supported: Social data

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Playbooks

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle, ensures task governance to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distributionScreenshot of Mobile view

Korero Videos

Customer and Account Management : Convert Customer into Account
In-app Subscription model upgrade - data migration is not needed

Korero Competitors

Korero Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationAndroid, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish

Korero Downloadables

Korero Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(4)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
April 29, 2021

The most user friendly CRM.

Verified User
Director in Information Technology
Information Technology & Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Korero is used in our company as a basic system in our business process. It helps to organize all our data of customers and use this in the organization and to help our business grow. Korero is on of the best CRM system what I used. It is also very user friendly for our employees and that makes it more value to use. Also the support is very fast and helpfull. I will advise all SMB companies to start using Korero.
Pros and Cons
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
  • List of updates in details
Likelihood to Recommend
Always open for a discussion.
Korero Feature Ratings
Sales Force Automation (6)
73.33333333333333%
7.3
Customer data management / contact management
90%
9.0
Workflow management
90%
9.0
Opportunity management
90%
9.0
Integration with email client (e.g., Outlook or Gmail)
N/A
N/A
Quote & order management
80%
8.0
Channel / partner relationship management
90%
9.0
Customer Service & Support (2)
80%
8.0
Case management
80%
8.0
Help desk management
80%
8.0
Marketing Automation (2)
80%
8.0
Lead management
80%
8.0
Email marketing
80%
8.0
CRM Project Management (3)
90%
9.0
Task management
90%
9.0
Billing and invoicing management
90%
9.0
Reporting
90%
9.0
CRM Reporting & Analytics (1)
90%
9.0
Pipeline visualization
90%
9.0
Customization (3)
90%
9.0
Custom fields
90%
9.0
Scripting environment
90%
9.0
API for custom integration
90%
9.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
Social CRM
N/A
N/A
Integrations with 3rd-party Software
N/A
N/A
Platform (1)
90%
9.0
Mobile access
90%
9.0
Return on Investment
  • Business Process can be automated
  • Less investing employees
Alternatives Considered
Korero is user friendly and easy in use. Korero is open to talk about customization of the system for our business process. The others has no possibility to customize and is to complex to work with. The other systems are develop for basics and the price is expensive for less what you get. Korero has more options for less price.
Other Software Used
Usability
10
The dashboard gives a very nice overview of the process and its notify the user on time. The collaboration works very well and the communication is very clear and transparant. They help to improve your/ours business process and that is important for us as a customer. The approach of Korero is very nice and they act ver quick.
Support Rating
10
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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