Content Management at its best
Anonymous | TrustRadius Reviewer
July 24, 2014

Content Management at its best

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Laserfiche Rio

Overall Satisfaction with Laserfiche

We use Laserfiche across multiple departments in our organization. We have been able to control the access level for each specific department and only give them the access to what they need.
  • The search feature is very customizable. It helps us to find data very quickly and efficiently.
  • Managing user access is very simple and intuitive. You have the option to use Active Directory or to manually configure each user.
  • Having all our documents in a digital form and centrally accessable is especially nice.
  • It doesn't matter what size of business you have it works well for large and small business.
  • It would be nice to create a search field in the menu bar instead of having to click on the magnifying glass to bring up the search fields
  • Sometimes it seems a bit slow to respond but that could be due to the server and how much content is stored.
  • Implementing Laserfiche into our environment has enabled us to be more proficient and efficient in our work
  • It has enabled us to better serve our customers.
  • Having a digital solution has enabled us to save in other areas of our business.
We used to use Image Connect. That was a headache to support and having to rely on Java for it to function was a nightmare. Laserfiche is easy to use and manage. It provides the options we need and some we didn't know we needed.
Because it works well!
When searching for a digital solution, it is a good idea to ask what else is needed in addition to the software. You will need to know what the system requirements are and what additional hardware is needed.