LastPass is a great password management solution for small businesses
March 09, 2019

LastPass is a great password management solution for small businesses

Ed Hart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LastPass

I utilize LastPass both professionally for my company and personally for myself. For the company, we utilize LastPass for the entire organization, giving users access to our critical business systems as well as a wide variety of websites & web applications that we use for business purposes. Many legacy vendors and product suppliers don't have multi-level user management and as a result, we have one set of credentials that multiple people in our organization have to use for different purposes. With LastPass, we've largely eliminated the problem of people changing passwords (locking other folks out of systems) as well as having to remember who is the one who originally set up the credentials and make sure they communicate them. Everyone knows passwords shouldn't be written down on sticky notes and shared around, but unfortunately, in business environments, this is often what happens. LastPass has helped us clean this up and provided a much greater level of security and password management.

Pros

  • Password maintenance.
  • Sharing access while maintaining password confidentiality.
  • Connecting personal account to business account so I don't have to keep logging in and logging out of accounts depending on what I have to log into.
  • The Chrome plugin is super helpful!

Cons

  • Integration with IOS apps is clunky and doesn't always work. Depending on the app, I have to open the LastPass app, copy a password and then open the IOS app and paste it in.
  • The LastPass Authenticator is just downright annoying.
  • Troubleshooting user issues in the LastPass Teams version (a step down from the Enterprise version in terms of functionality) can be a little tedious, but for us, that's an acceptable tradeoff for the cost.
  • The major enhancement to our overall data security.
  • LastPass has enabled us to manage employee transitions and keep our data secure.
I heard about LastPass from a professional organization and implemented it based on feedback from a number of other small business owners. I briefly looked into some of the other available options like Dashlane & KeePass but didn't go too deep since I have colleagues who used and recommended LastPass.
At this point in our business, LastPass Teams is adequate for us. We were previously on Enterprise before the upgrade (and corresponding price increase) and elected to move to Teams when the upgrade went into effect. As we continue to grow, we will likely migrate to Enterprise when we need additional capabilities, but at this point, Teams is adequate for our business.
My experience is using it personally and in a small business context and I am very pleased with it. I do not use the enterprise functionality, so I can't speak to a large company instance.

Comments

More Reviews of LastPass for Business