Overall Satisfaction with Lessonly
We use Lessonly primarily in our Camper Support department for on-boarding and continuing ed of on-site employees as well as an on-boarding and leadership development tool for our partner trainers in the field who work remotely in their own regions. It keeps our training consistent, fresh, and progress trackable with its grade book feature.
- Easy to create content.
- Individualized tracking of completion and mastery.
- Detailed analytics.
- Interactive and engaging lessons.
- Have more of the features of real Zendesk tickets, such as how to submit and include custom fields.
- Be able to break an existing lesson down into smaller lessons more easily.
- Easier access to Lessonly University lessons would be great.
- Reduced ramp up time for new employees.
- Increased employee satisfaction and engagement.
- More personalized performance management.
- Zendesk Chat (formerly Zopim), Zendesk Explore, Zendesk Guide, Zendesk Talk, Asana, Jira Service Desk and Trakstar