Technologically ahead
Updated November 28, 2016

Technologically ahead

Nicola D'Alba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Video Conferencing

The system is being used by the whole organization. The main use is to connect 2 remote sites of the company.
  • High portability
  • Easy to use
  • High quality view
  • Compatibility with Cisco video conference system
There are not any scenarios I can describe.

Lifesize Video Conferencing Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
7
Desktop sharing
6
Meeting initiation
10
Record meetings / events
10
Live chat
7
Participant roles & permissions
7

Using Lifesize Video Conferencing

  • Use it for e-learning
  • Improved call conference
15 - They're manager and top manager in the company

Evaluating Lifesize Video Conferencing and Competitors

  • Price
  • Product Features
  • Product Usability
High quality audio and video

Lifesize Video Conferencing Implementation

  • Vendor implemented
VSB - Video & Sound solution
Change management was minimal - None

Lifesize Video Conferencing Support

Because I had a good experience with them.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
No - because it must be included in the fee we pay every year
Yes - yes it was with an update
They provided support and fixed the issue in 4 days.

Using Lifesize Video Conferencing

Because it's very intuitive.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None
  • Webcam appeareance
Yes - It works very well, even if it's missing the live chat function.

Integrating Lifesize Video Conferencing

I did not integrate the system with other things.