Lifesize Video Conferencing

Lifesize Video Conferencing

Top Rated
Score 8.1 out of 10
Top Rated
Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.5
    85%
  • High quality video (159)
    8.3
    83%
  • High quality audio (161)
    8.2
    82%
  • Low bandwidth requirements (151)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Lifesize Video Conferencing, and make your voice heard!

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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
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Standard

$16.95 per user/month

Cloud
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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Lifesize Overview | IT Approved Video Conferencing
03:13
Meet the Lifesize Icon 450 Huddle Room Video Conference Camera
01:57
Using the Lifesize Live Stream Feature | Lifesize Training
03:22
Lifesize Calendar Integration Overview
02:31
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.1Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5Avg 8.3

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9Avg 8.4
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Competitors

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings are common alternatives for Lifesize Video Conferencing.

Reviewers rate Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-20 of 20)
Companies can't remove reviews or game the system. Here's why
Dave King | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We had an issue where the unit was connecting to a meeting room, bu then the phone would not work, no volume control, no camera control, nothing. But when you hung up form the call the phone started working again. Support walked up through a reset, firmware update, everything they could think of. they sent us a replacement phone as well. Finally they sent us a cable which was the cause of the issue, then then sent us a spare cable if we ever experienced the issue in the future.
Gurchain Khaira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Yes, our system in India lost it's registration because of the 30 day time out. The Service Renewal license expired because our provider sent the renewal email to the wrong account. Together with Lifesize help we were able to renew without the extra re-certification cost and Tech. Support helped us to get the system back on line.
Michael Gunderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We had an issue with a connection to a third party site. After my support call, they continued to try to connect with the third party system, and eventually found that the firewall at the third party was rejecting our IP address. Once we found that out, the IT folks at the location added our IP and we were able to connect..It was nice not having to stay on the phone for 30-60 minutes while the technicians determined the issue.
April 13, 2018

Lifesize Review

Score 10 out of 10
Vetted Review
Verified User
We were having a problem with conferences freezing when multiple offices connected. I worked with support to create an online meeting room so they could monitor the traffic to troubleshoot the problem. Once the cause was identified a fix was released in a patch.
Score 6 out of 10
Vetted Review
Verified User
Pre sales was great. They also helped us with the setup on our video conference units. This made sure that we had all the bugs worked out before we got going in production. This made the launch internally perfect. Since we had their attention it was quick to get answers as well as feature request.
Kevin M Mulligan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
They are quick to answer the phone and the techs are very familiar with the equipment. The best customer service experience I've had with an IT support service.
Rich De Brino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
There have been multiple times that Lifesize support has been exceptional over the past 8 years- the most recent was with an endpoint that would not register to Cloud no matter how many times we tried, and they helped us figure out it was an anomaly on that particular network which was preventing the registration from working but not anything else, so very strange and not our typical technical issue to deal with. They stuck with us until it was resolved.
Louis Chavanne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We wanted to use the streaming functionnality when it was just published. We needed to make a lot of tests to make sure the solution would be working properly when required. We had the full support from 1 person from Lifesize based in India. This person was available for each test we performed and helped us to improve the configuration.
Score 8 out of 10
Vetted Review
Verified User
A team member had lost his phone on holiday and couldn’t get into his account. He was able to get a hold of the support team and was back on in an hour. This was also during a holiday and off hours so we were very impressed
Quentin Fisher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Yes, We had issues with dropped calls. Lifesize sent an engineering team to help us determine what the issue was. They worked for 2 months with us to get the issue resolved. We ended up finding out that our router was not configured correctly and fixed it. The issue went away.
Score 9 out of 10
Vetted Review
Verified User
When we were having Cloud connectivity issues, two of their top guys and an engineer got involved. Turns out it was our own network firewalls causing the problem but these guys did everything they could to troubleshoot the problem for us. They were very concerned with our success.
Score 10 out of 10
Vetted Review
Verified User
My rep at iCi is always available, and willing and able to help and be on standby for large conferences. He provides us exceptional support to the point we have contracted him to help support a multi location state wide training! Adam is knowledgeable in the product and services of Lifesize.
Score 10 out of 10
Vetted Review
Verified User
I received exceptional service during a time when we were experiencing repeated audio issues with the LifeSize Unit. Support was immediately available and worked with me until the permanent fix was in place. Received a follow up call weeks later to ensure that we were no longer experiencing issues with the units.
Mike Hamilton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I had a fairly expensive unit with a really hard to troubleshoot issue. They did turn around an RMA pretty quickly even though we never got to a root cause. The RMA unit did fix the issue.
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