Better options out there
August 08, 2019

Better options out there

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Video Conferencing

It's no longer being used by our business. A specific department pushed to purchase this as a collaboration tool, and in the past six months, it has been used about two times, one of those being a test call.
  • Calling other LifeSize systems.
  • Integrating with other chat systems.
  • Stability.
  • General functionality, ease of use.
  • Lifesize has not increased collaboration, efficiency, and/or productivity.
  • The system is overpriced and the subscription model is useless.
The system has a bulk of wiring to set up. It's impossible to integrate with modern technologies reasonably. To set the system up to work in a proper conference room, additional wiring and add-ons have to be purchased. Implementation of the software required multiple meetings with the technical support from Lifesize and they were unable to provide a solution. We had to come up with and implement our own solution.
We only implemented the Lifesize video conferencing system because a bullheaded C level executive demanded it. I recommended against it throughout the entire process, as it is a poor implementation of all the technology it uses.
Lifesize Video Conferencing is great at calling other Lifesize systems but other than that, it isn't appropriate for much. I would venture to say that I wouldn't recommend it to anyone that needs a video conferencing system unless the other party specifically states that they have a Lifesize Video Conferencing system.

Lifesize Video Conferencing Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Desktop sharing
Calendar integration
Meeting initiation
Record meetings / events
Live chat