Good LMS
April 18, 2025

Good LMS

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmos

Litmos is our LMS, we use it to push out training. We also upload training to it and we track training within it. Another way that we use it is with reporting. We create training reports that we share with different team members. These are people both within our LD team and also in teams like safety.

Pros

  • Easy to load content
  • User interface is intuitive
  • Easy to view user profiles

Cons

  • Reporting can be confusing and jumbled
  • The content creation feature is eclipsed by other programs
  • Limitations on connecting with other platforms
  • Reduced training time
  • SSO with ADP
  • Allowed for easy loading of other content

Do you think Litmos delivers good value for the price?

Yes

Are you happy with Litmos's feature set?

Yes

Did Litmos live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmos go as expected?

I wasn't involved with the implementation phase

Would you buy Litmos again?

Yes

It's pretty good; very user intuitive and easy to follow. I don't hear a lot of complaints about it and find that the learning curve was not very steep. It is really easy to load new content into the library and assign training out. People appreciate being able to log into training from emails.
I was not involved in the implementation
It works really well as a basic LMS. It is easy to assign training out and easy to upload content. It also works well if you purchase SCORM files and choose to load those in.
It struggles with pretty much anything besides assigning and loading content. You need a separate programme for authoring content. The reporting feature is not very good and requires a large amount of labor to get working.
We also had a real difficult time getting support from our customer service rep, which was a huge negative. We lost our previous rep, who was really good. Then the next rep didn't answer emails and left or was fired. For months we had no rep and our emails were unanswered or misdirected about our rep...until we renewed our contract. This experience was really negative and should be improved.

Litmos Feature Ratings

Learning Management
5.0
Course authoring
2
Course catalog or library
4
Player/Portal
7
Learning content
6
Mobile friendly
5
Progress tracking & certifications
7
Assignments
6
Compliance management
5
Learning administration
6
Learning reporting & analytics
3
Social learning
4
Single Sign On (SSO) Enabled Learning
5

Comments

  • Kristin Simpson | TrustRadius Reviewer
    Kristin Simpson
    (Vendor Representative) commented 7 months ago
    Thank you for taking the time to share your feedback. Were glad to hear that you find Litmos easy to use for assigning training uploading content and working with SCORM files. Were sorry to hear about the challenges youve experienced with the Litmos Content Authoring Tool reporting and customer support. We take your concerns seriously especially regarding the difficulty you faced during your transition between Customer Success Managers CSMs. Thats not the experience we aim to provide. We would appreciate the opportunity to discuss your feedback in more detail and explore how we can better support you moving forward. We recently made some enhancements to our reporting and would love to discuss how these enhancements can be beneficial for you. Please dont hesitate to reach out directly to your current CSM or our support team so we can assist you. If you are having issues getting in touch with your CSM please email us at customer.marketinglitmos.com and I will get you in touch with the correct person and one of our CSM managers. Thanks Kristin Litmos Customer Partner Marketing Manager

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