Litmus Enhances the Email Marketing Experience
October 05, 2023

Litmus Enhances the Email Marketing Experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

I used Litmus at my previous company and was excited to use it again. We added Litmus to help address email email layout and design as well as deliverability issues and troubleshooting breaks in code. Litmus helps our email marketing team design, review, test, and analyze emails much more quickly than we were before.
  • The Litmus email preview tool Litmus is crucial as it quickly lets us find out how emails look across all the popular email clients. It's helped us address issues with light and dark mode, as well as spotting broken links and email design flaws.
  • Litmus analytics has given us an additional layer of data to assess how our emails are performing. Insights into engagement like whether emails are being read or skimmed and what devices clients use to open our emails, isn't provided by our email automation provider.
  • The Litmus integration lets us see how emails will look across desktop and mobile email clients without leaving our email automation tool.
  • I'd like to see the analytics tool made more robust and easier to use.
  • Litmus should put out more how-to video content. The newsletter is great and offers tons of helpful tips and tricks, but videos are helpful when needing to follow step-by-step instructions.
  • Time saved not needing to manually test emails
  • Shorter email review cycles
  • Higher quality emails
We've recently started using the engagement and performance metrics Litmus offers with the analytics tool. We plan to use the data to streamline and fine tune the number of emails we're sending as well as the design of our emails to ensure our messages look great in the email clients that our recipients use.
We've incorporated Litmus' Proof feature into our QA and approval process to test, review, and approve marketing emails much quicker. The proof feature allows us to provide an email testing link to the team in real time. The ease of the proof feature has cut down on the amount of time it takes to review emails.

Do you think Litmus delivers good value for the price?

Not sure

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?

Yes

Litmus is great for streamlining marketing email builds. Before we were using a number of different resources to code and test emails, now with Litmus preview and design features, we can do everything in one place. This significantly cuts down on the time it takes to get emails out the door.

Litmus Feature Ratings

Ability to test dynamic content
Not Rated
Mobile optimization
10
Email deliverability reporting
10
Standard reports
7
Custom reports
5
URL Validation
10
Link Tracking
Not Rated
Spam Testing
10
Email Previews
10

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