Supporter of Litmus
October 03, 2024

Supporter of Litmus

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Litmus is our go to email rendering solution. The team not only relies on it to ensure emails render properly across platforms, but also utilize the Email Guardian application to test links real time and ongoing checks for emails that are continuous.

Pros

  • Email rendering across platforms
  • testing links in emails for errors
  • customer service support
  • the ease of scheduling trainings, refresher courses

Cons

  • A better understanding of what enhancements are available with an increase in contract, etc. While the trainer might highlight these features, we need to know what contract level is needed for these enhancements, what you receive, etc.
  • Time saved. Making the process not as manual and cumbersome as it could be.
  • Viable solution for emailing testing and rendering.
  • Speeds up email review.
Definitely makes it more seamless of a process. Doesn't make it seem like so much back and forth.
Really don't use Litmus for this. We have an in house tool that tracks performance.
We have not implemented any use cases to my knowledge.

Do you think Litmus from Validity delivers good value for the price?

Yes

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

Yes

Did implementation of Litmus from Validity go as expected?

Yes

Would you buy Litmus from Validity again?

Yes

We have multiple tools that we use, so our primary experience with Litmus is in email rendering and Email Guardian. We are satisfied with both of these features/products. An area presented to us that wasn't as straightforward or included a lot of options is personalization elements. This feature seems limited.

Litmus from Validity Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
6
Standard reports
6
Custom reports
6
URL Validation
8
Link Tracking
8
Spam Testing
7
Email Previews
8

Comments

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