Litmus is an excellent email testing platform
October 03, 2024

Litmus is an excellent email testing platform

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

We use Litmus to help execute our marketing operations team's quality assurance process. We use it to preview all our email marketing messages before they are sent to our customers to ensure they look picture perfect.

Pros

  • Email rendering testing
  • AI generated subject lines
  • Checklists for processes

Cons

  • It's difficult to control your preview usage - you have to enable previews for all devices to ensure that new ones are automatically added to your account but this eats up a lot of previews
  • It's very difficult for us to measure an ROI on this product but it ensures that our marketing messages are flawless before they reach the customer so that is priceless
We had utilized the SFMC integration in the past but decided to utilize the full version in the actual platform instead. It provides more comprehensive functionality.
As a luxury brand, Litmus fits into our marketing strategy perfectly, because it helps to ensure that our customer messaging meets our high brand standards.
We haven't been able to test Litmus personalize yet.
We've tried Email on Acid in the past and Litmus has a much more advanced offering. The user interface is superior and they are constantly innovating and rolling out new features.

Do you think Litmus from Validity delivers good value for the price?

Yes

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

Yes

Did implementation of Litmus from Validity go as expected?

Yes

Would you buy Litmus from Validity again?

Yes

Overall Litmus provides a great email testing platform. They are also rolling new AI capabilities but these still need to be developed further. We would also be interested in seeing better control functionality over what devices are selected for previewing.

Litmus from Validity Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
8
Mobile optimization
10
Email deliverability reporting
Not Rated
Standard reports
5
Custom reports
5
URL Validation
10
Link Tracking
7
Spam Testing
6
Email Previews
10

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