LogicMonitor Review
Updated October 11, 2022

LogicMonitor Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

We use it for monitoring majority of our systems. The biggest advantage is fast adaptation compared to some other monitoring tools.
  • Easy to use thanks to the modern user interface.
  • Very little technical troubleshooting needed. Everything just works.
  • Monitored data is stored up to two years.
  • Mass editing.
  • No dark theme.
  • Mobile app could be better.
  • The Licensing model is easy to understand.
  • The licensing model makes budget estimations much easier.
LogicMonitor staff feels rather like a family then an enterprise support. At least to me they are more friends than nameless and faceless empolyees.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

LogicMonitor requires very little technical knowledge to get started. You can work your way into more technical details if you prefer so, but the product itself works out-of-box.
Very good and friendly technical support.
Pricing can be steep in the begining but as you grow you will notice the real benefits of LM.
LogicMonitor is a perfect tool for sysadmins who don't want to spend any time on developing the monitoring tool, but rather just to use it. LogicMonitor is not a RMM tool so fixing the alerts will require some extra effort.

Evaluating LogicMonitor and Competitors

Licensing model was the best one compared to other tools we have evaluated at the time. This includes some extra features other tools require additional licenses for.