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LogicMonitor is a solid, trustworthy monitoring tool.
November 14, 2023

LogicMonitor is a solid, trustworthy monitoring tool.

Janie Patton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

LM handles several input and output formats well. Monitoring anything with an IP address is easy with new or updated software. Network operation center security camera software should be network-compatible. I monitor all my networks with LogicMonitor, despite its cost.
  • Notifies the appropriate parties whenever an incident occurs at a monitored asset that could affect the quality of service.
  • Both the LogicMonitor support team and the documentation have been helpful to us.
  • Unanticipated limitations exist, and the strength of the reporting is quite low.
  • I don't really like how complicated it is to delete items from LogicMonitor.
  • The network team's burden has been greatly reduced because they no longer need to schedule downtime to implement updates.
  • Faster responses from our NOC have meant more reliable service for our customers.
Currently, LogicMonitor monitors Azure Cloud deployments. Besides containers, networking, and infrastructure are included. We collect syslog from over 600 network devices using LogicMonitor.
Onboarding is simplified by LogicMonitors inherent automation discovering all active client services across devices. LogicMonitor replaced our syslog server, monitoring platform, and Windows server analyzer with one cloud-based solution.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

Companies wishing to streamline monitoring infrastructure, replace on-premises solutions or update platforms might consider LogicMonitor. Managed service providers love its multi tenant support, single sign-on, and client read only access. We can use idle assets productively. If the server's CPU usage reaches a threshold, all parties will be notified.