When it comes to monitoring, LogicMonitor is a very reliable option.
January 25, 2024

When it comes to monitoring, LogicMonitor is a very reliable option.

Hettie Medhurst | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

It gives real time data and has a wide range of monitoring choices which is constantly accessible and lets you group severity alerts for abnormalities. Also their technical support is available 24/7 and their security updates are very frequent hence providing the best possible security.
  • Frequent security updates which ensures best possible protection.
  • Lets you group severity alerts for abnormalities.
  • Support is available through out the day.
  • The reporting templates are old and needs new ones.
  • The devices logged should have more info. Such as their ip address and the device name and the time when logged in.
  • Cost effective tool if used to cover a large amount of devices.
  • Clear and informative reports so any issue can be easily solved.
  • Detects almost every issue and reports it immediately.
We are monitoring over 380+ on premises devices and over 80+ cloud devices.
Though their alert templates are somewhat old, they are still very usable. And it has saved us a ton of time and resources. Also due to the automatic detection, most of our server issues are solved.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

If your application has many users, it can show you which servers have the greatest issues such as a malfunctoning CPU. And as server performance data is clear and informative. The issue can be easily fixed within a small amount of time.