Item: LogMeIn Central by GoTo
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use LogMeIn Central to provide our clients with managed remote access services to their devices. We also use the ad hoc feature as a backup remote management tool.

Pros and Cons

Ease of deployment
Cost
Features

Better dual monitor support
Improved end-user UX

Return on Investment

Added an additional source of revenue
Provided backup to primary remote management

Usability

It is a very polished product with room for improvement for active MSP-style management of client devices.

Reliability and Availability

Never experienced an outage.

Alternatives Considered

TeamVewer. SolarWinds Take Control. LogMeIn is better than SolarWinds Take Control, but less polished than TeamViewer.

Likelihood to Recommend

Well suited for resale and ad hoc support.
Less well suited for a primary remote management tool.

A solid solution

Overall Satisfaction with LogMeIn Central by GoTo