Reasonably priced unattended remote access software with simple setup
May 01, 2023

Reasonably priced unattended remote access software with simple setup

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Central

I use LogMeIn Central for unattended remote access for a single account (off our domain), on two iMacs. It works well for a quick and easy setup/access of computers off-site, off our domain, off our WAN, etc. It recently had a UI change, but only for the login process.

Pros

  • unattended remote access
  • simple login
  • simple file transfer
  • reasonably priced

Cons

  • sometimes after an update, the unattended access stops working on Macs, and user intervention is required, which is sometimes very difficult to walk a user through allowing 3 or 4 different processes from Mac settings
  • other than that, no negatives, as far as my usage
  • For the most part, the big positive of LogMeIn Central is price. A number of years back, most of the well known and widely used freeware solutions for unattended remote access hiked their prices substantially. LogMeIn remained very competitive. Also, any time I have contacted their support, they have been quick to respond and always very helpful.
Very simple interface. Easy access to all aspects of remote control over a workstation. Response times are quick, remote printing, MFA, etc.
I have never experience a LogMeIn Central outage, at least that I know of, in the 7 or 8 years we implemented it.
Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features.

Do you think LogMeIn Central by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Central by GoTo's feature set?

Yes

Did LogMeIn Central by GoTo live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Central by GoTo go as expected?

Yes

Would you buy LogMeIn Central by GoTo again?

Yes

LogMeIn Central is great for a small/medium size office, for unattended remote access, where the computers you access are not part of your network or domain. Very simple to configure and use.

LogMeIn Central by GoTo Feature Ratings

Remote Administration
8.6
Screen sharing
10
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
3
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
10
Multi-platform remote control
6

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