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LogMeIn Central by GoTo

LogMeIn Central by GoTo

Overview

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Recent Reviews

LogMeIn Central review

8 out of 10
January 08, 2024
Incentivized
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS …
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A solid solution

8 out of 10
December 11, 2023
Incentivized
We use LogMeIn Central to provide our clients with managed remote access services to their devices. We also use the ad hoc feature as a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (87)
    9.6
    96%
  • Over-the-Internet remote session (92)
    9.6
    96%
  • File transfer (91)
    9.2
    92%
  • Remote management of servers & workstations (84)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.6
Avg 8.3
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Product Details

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central by GoTo Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

LogMeIn Central by GoTo Video

LogMeIn Central | Product Overview

LogMeIn Central by GoTo Competitors

LogMeIn Central by GoTo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LogMeIn Central by GoTo starts at $80.

TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.

The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(1-25 of 77)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management.

LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security.
AnyDesk excels in speed and lightweight performance, ideal for quick support sessions, but may lack the feature depth for extensive IT management.
TeamViewer boasts a wide feature range and reputation but shares a higher pricing structure with LogMeIn Central.
The choice ultimately depends on specific organizational needs, and for our team, LogMeIn Central's reliability, security measures, and feature set made it the preferred solution despite potential cost considerations.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access.
Its remote control is much better than Splashtop in that it is much more fluid and responsive. Splashtop was always very laggy.
Nathan Clark | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints.
Rohan Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Even when I've already logged in, there are situations where I need to confirm my email address while logging into a website. It prohibits the simultaneous log-in of several accounts. When you switch between accounts, you are automatically logged out. LogMeIn Central is far ahead better in terms of service.
Judy L. Berglund | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I like all of the products I list. I have worked with Connect Wise and MS Intune. Kaseya VSA was part of the initial review list of products, however it was eliminated. MS and CW are good they have many of the similar items the LogMeIn Central by GoTo does, Remote Management, Remote to Servers, Reporting, Automation, etc. Often times if comes down to budgetary cost by number of devices, along with how well their Customer Support is. Those are two keys items for any product such as these.
John Besedic | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The closets of the above mentioned would be screenconnect and we do have some clients that use it. screenconnect is a little cheaper for the client to use compared the LogMeIn Central by GoTo but the overall ease of use is better the LogMeIn Central by GoTo. AnyDesk, RemotePC and Teamview is really not an enterprise solution and really can't compare all the bells and whistles that LogMeIn Central by GoTo has to offer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central along with Rescue are our go to for solving and maintaining issues. It's support and documentation I feel are much better than others in the past. I learning curve seems easier for our users and techs, and just overall feels more secure and professional for our large organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features.
Score 8 out of 10
Vetted Review
Verified User
  • AnyDesk and TeamViewer
In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's domain is better, since we have a list of computers, without the need of IP or anything like that to connect
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine to troubleshoot
Lucy Daniell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very reliable and top-notch.
JASON WORKMAN | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Well, it's the other way around. We used LogMeIn Central for 6 years. It always worked for us. The biggest issue we had was performance and cost. Initially, the cost was very low for a subscription, but as time passed, the cost increased to a level where we thought it wasn't worth the cost. So we looked into other products and found AnyDesk. This software is [a] fraction of the cost compared to LogMeIn Central and also [in my experience] the performance is much better compared [to] LogMeIn Central.
Lashundra Coakley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It allows me to be able to access other systems without the employee having to have account as well. Long as [LogMeIn Central] is installed on their system I am able to access it. The other system there were a lot of restrictions due to the fact that it required them to need an account and they must be logged in.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use LogMeIn and Zoho Assist for different purposes. LogMeIn provides a much better experience for our employees and faster connection in my opinion. Zoho Assist is used as any additional tool for IT support only where we can remotely connect at the same time a remote user is connected via LogMeIn.
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