Ticketing Company Review of Looker - Complete Game Changer
August 19, 2015
Ticketing Company Review of Looker - Complete Game Changer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Looker
Looker is being used by all departments across the entire company globally. We actually set up a group of 'super users', and 1 or 2 members of each department are represented in it. The business problem/ motivation to get Looker was to provide our business insight into our data without having to consult tech to write one-time use MySQL queries.
- Get access to your data! I taught myself MySQL and LookML and am able to model almost anything.
- Used to report on exceptions and police data quality. For example, we use Looker to notify our finance & customer support departments if there are any failed refunds.
- Data visualizations & dashboards provide great, easy, and quick insight into how our business is doing. For example, we have a dashboard that shows how we are selling concert tickets for any concerts we recently put on sale.
- More expansive & less technical data visualizations
- Blend data from different data sources
- RJMetrics,Tableau Desktop,Domo
We selected Looker for control over the data model, pricing, and to get into business with a young and growing company.
Looker Feature Ratings
Using Looker
10 - Finance, product, marketing, client services, BD, customer support
1 - Any querying language or basic programing background
- Sit on top of a proper data warehouse, which we will soon be building
- Alerts/ exceptions
- Dashboards
- Ad hoc or saved reports (aka Looks)
- Monitor inventory levels relative to items sold or unsold