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Great way to communicate better through visual diagrams
February 25, 2022

Great way to communicate better through visual diagrams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

The in-app tour provided by Lucidchart when you first sign in is fast and simple. The app also provides templates right away to get you started with the top things people typically use the tool for. I was able to get started with a template, change colors, and figure things out relatively quickly to make what I needed for an upcoming meeting less than an hour before it started.
Lucidchart is used at our company by a handful of managers across different teams. Our primary use case is for mapping out our customer journeys, communications flows, and processes for data management or other tasks that are hard to automate within the company. It gives us a flexible and fast way of drawing these flows, editing them, and publishing them for cross-functional teams.
  • Create process flowcharts
  • Map communication flows
  • Facilitate brainstorming during meetings
  • None
  • Improved internal communication
  • Better process management
  • Greater understanding and unity across teams
I haven't integrated Lucidchart into any other tools.
I've never needed support from Lucidchart so I don't know how good it is. The in-app tour was very helpful, and the app has a built-in search button that allows you to look up common terms to find what you need fairly quickly.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

In the past, our organization used a variety of tools from Google or Microsoft to create the charts and diagrams we needed to communicate. In general, they worked but they're clunky and cumbersome because they're clearly not made with charting and diagramming in mind as a primary use case. Lucidchart makes it much easier to get started and create the diagram you need quickly.
Lucidchart is a flexible tool with built-in functionality that makes a lot of sense. As you're using it, you realize that it automatically does for you exactly what you wanted in that moment. For example, when creating a flowchart with a decision point, the first line you draw coming out of the decision point is automatically green with the word "Yes" on it. The second line is red with the word "No." It's a simple thing that makes it faster than any other tool when diagramming just about anything your organization wants to display visually.