It does a lot, if you can afford it.
October 23, 2019
It does a lot, if you can afford it.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Luminate Online
- Luminate TeamRaiser
Overall Satisfaction with Luminate
Our organization does about three dozen walks during the year, and a number of ticket events, and Luminate was the platform used for all of them. We used Luminate to manage these events, create donation forms, and send emails to our event registrants and constituents. We also used Luminate to create segmented lists for our marketing efforts.
- Luminate has what I think is an excellent email marketing component, with analytics and tracking capabilities equal to or better than the product our organization chose to replace it.
- Event creation is easy, once past the learning curve.
- Luminate is a comprehensive platform that covers many bases.
- Luminate is a deep platform, and requires a very skilled administrator conversant with a number of areas: design, coding, finance, etc., in order to give a professional-looking appearance. There are many expensive consultants that provide this service.
- When we last used Luminate, the "Participant Center," used by event registrants, was pretty clunky.
- Lack of accessibility was a problem.
- I can't speak to hard numbers, but eventually Luminate was abandoned by our organization in favor of less expensive solutions.