Decent overall solution for security-focused organizations
August 03, 2019

Decent overall solution for security-focused organizations

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mattermost

Several thousand of our users currently use Mattermost to collaborate real-time in channels and in groups or direct messages.

Pros

  • Slack compatibility for Webhooks.
  • Emoji reactions.
  • Custom emojis.
  • Security.

Cons

  • Mobile performance is abysmal.
  • Desktop app doesn't auto update.
  • Archaic license management/license count optimization.
  • Release stability is unreliable.
  • Good value compared to Slack.
  • Many users prefer it to Teams.
Good UI.
Support is fairly responsive.
Cost competitive and you own the data.
Good when you want to own the data and platform. Bad if your users can't accept the cons or if you need automatic server updates or don't have an administrator for the platform.

Mattermost Feature Ratings

Project Management
4.0
Workflow Automation
3
Mobile Access
5
Search
4
Communication
7.0
Chat
8
Notifications
9
Discussions
8
Surveys
7
Internal knowledgebase
3
File Sharing & Management
3.8
Video files
2
Audio files
2
Access control
4
Advanced security features
6
Device sync
5

Comments

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