An open-source alternative to Slack that provides you complete flexibility over your team communication
July 29, 2019

An open-source alternative to Slack that provides you complete flexibility over your team communication

Jaideep Tibrewala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mattermost

We use Mattermost as our team communication tool, and as a substitute to Slack. It is being used across the organization. We had a business + regulatory requirement where all our conversations with customers had to be on our own servers for audit purposes. While we had not opened up the tool to our customers, we decided to start with a tool which would meet this long term requirement. Mattermost solved this requirement for us while giving us the flexibility to host it on our own servers and have full control over the application.
  • Self hosted with capability to store and search for conversations from day one
  • Capability to create multiple projects with different set of users for each project
  • Capability to seamlessly plug into 3rd party applications just like Slack
  • Self hosting also means self management, and hence requires at least one person with technical know-how to manage the product
  • Major upgrades to the product can be challenging and are required to be done from the backend
  • While Mattermost is open-source and free, hosting Mattermost is not, and that needs to be considered by anyone deploying this application
  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Mattermost is self-hosted, easy to configure, allows for multiple projects, unlimited users, mobile app and easy 3rd party integration.
Mattermost is well suited for startups what want to keep cost low, want to be able to keep their conversations for life, and want more flexibility and control over their web applications.

Mattermost Feature Ratings

Mobile Access
9
Search
8
Chat
10
Notifications
8
Discussions
9
Internal knowledgebase
8
Integrates with Gmail and Google Hangouts
9
Document collaboration
10
Access control
9
Advanced security features
9
Integrates with Google Drive
8