Get feedback at the tip of your fingers
September 01, 2021
Get feedback at the tip of your fingers
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Medallia
We currently use [Medallia] to make sure that all our customers are heard. It gives us a clear view of what issues the customers are experiencing and what they need. Feedback gives us the motivation to improve in serving our customers better. Medallia helps us reach this goal by being efficient and being intuitive.
- Saved filters
- Dashboard
- Filtered view
- Notifications
- Email
- Some filters
- It reduces overall churn
- Gives customer satisfaction
- Increase sales
Do you think Medallia delivers good value for the price?
Yes
Are you happy with Medallia's feature set?
Yes
Did Medallia live up to sales and marketing promises?
Yes
Did implementation of Medallia go as expected?
Yes
Would you buy Medallia again?
Yes