Microsoft Office 365 - A complete solution to your organization
July 11, 2023

Microsoft Office 365 - A complete solution to your organization

Ashish Rane | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft 365

We are using Microsoft 365 which includes Exchange Online for mailboxes, SharePoint Online for collaborations, Teams for messaging, etc. There are 2000 users in all and we use E5 license for all the users who use company laptops. We also use Security and compliance feature in Office 365 to keep our data safe. Exchange Online archiving is enabled for all users. All the mailboxes are on legal hold so that data would be available even if user tries to delete it intentionally or has left the organization. Sharing of files and documents from OneDrive and Sharepoint is not allowed externally. Only internal employees can share within themselves. In case users wants to share it externally we add the external users as guest through Azure portal and then allow them to share it via Teams after getting the Non Disclosure Document betwen the parties.
  • Management of mailboxes is done very well in Exchange Online in Microsoft 365.
  • Security and compliance feature has many application which help to keep your organization secure and compliant.
  • Teams and SharePoint is wonderful tool for collaboration.
  • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
  • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
  • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
  • Exchange Online for mailboxes
  • SharePoint Online for collaboration
  • Teams for messaging and meetings
  • OneDrive for file sharing
  • Power BI for reporting and dashboards
  • Microsoft Office
  • Security and Compliance
  • Microsoft 365 has really been effective and cost saving option for our organization in terms of managing the mailboxes, collaboration and messaging.
  • There is multiple must have features which comes all together in one package and therefore is cost effective.
  • The only negative impact according to me is its inability to protect the environment or domain from external attacks effectively.
All the features in Microsoft Office 365 are better than any other product in the market except the protection feature. This is the only weakness in Microsoft 365 where had to stop their protection and buy Proofpoint Advanced Threat Protection.

The Exchange Online feature is better than any other product. I have done so many migrations of mailboxes from different products to Office 365. Simliarly with SharePoint Online and Skype. The MRM policy, Ediscovery, Mail flow, Legal hold and many other features perform better than other products. Overall Microsoft Office 365 is a complete package product. Offcourse there are some limitations but then no product is perfect and always have scope for improvement.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Microsoft 365 go as expected?

Yes

Would you buy Microsoft 365 again?

Yes

I have been working on this product for more than 10 years now. This product has evolved and made tremendous improvements during this period. This product is a complete package and suitable for almost every environment. It will work in simple, medium, large and complex environments. Exchange Online, SharePoint Online, Teams and OneDrive will fulfill your business requirements. There are features like Data classification, labelling, records management, Ediscovery, Legal hold, ATP, DLP, Defender which are must in every organization.


The only thing I am a little not confident about this product is its reliability on protection. It is not as efficient as anybody would want. Even if you apply stringent of restrictions it can still be broken and Spam or other malicious activity can enter.