Microsoft CRM. Good enough.
August 12, 2016
Microsoft CRM. Good enough.
Score 7 out of 10
Vetted Review
Verified User
Software Version
On-Premise
Overall Satisfaction with Microsoft Dynamics CRM
We used CRM to manage sales pipeline, focusing on accounts and prospects. Microsoft was as good as any other solution with ability to capture leads, qualify opportunities and weight them for reporting purposes. There was no need for higher priced solutions. Reporting out of the box is limited, but the data is easily extracted into your business intelligence tool of use. In our case, QlikView, which worked great.
- Track Opportunities
- Track accounts
- Track prospects
- Reporting
- Simpler views into opportunities for faster data entry would be good
- CRM improved our sales pipeline management.
CRM is similar to Salesforce in features. SFDC has much better marketing but Microsoft gets the job done.