Item: Microsoft Intune
Rating: 9
Author: Sam Othman

Overall Satisfaction with Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Use Cases and Deployment Scope

We are in the process of transitioning from Group Policy over to Microsoft Endpoint Manager. We are using it for controlling our policies and setting up our standard operating environment. as well as application deployment. It allows us to standardize what we are doing and automate IT functions, freeing up valuable resources to be better spent elsewhere.

Pros and Cons

Pros

Policy Management
Application Deployment
Cloud Management

Cons

Pricing
Steep Learning Curve

Return on Investment

Helping towards decommissioning servers
Remove on-prem requirements
Modernizing management & deployment

Alternatives Considered

Group policy, the predecessor of Microsoft Endpoint Manager was a great, easy to use tool. It is dated and stuck as an on-prem solution but still very good and served a purpose. We are still using this in conjunction with Microsoft Endpoint Manager whilst we complete our migration. The logic is quite different between the 2 systems but they both serve a similar purpose.

Key Insights

Do you think Microsoft Intune delivers good value for the price?

Not sure

Are you happy with Microsoft Intune's feature set?

Yes

Did Microsoft Intune live up to sales and marketing promises?

Yes

Did implementation of Microsoft Intune go as expected?

Yes

Would you buy Microsoft Intune again?

Yes

Other Software Used

Genesys Cloud (formerly PureCloud), Zendesk, LastPass for Business, Microsoft Teams, OneDrive, MS SharePoint, AWS Secrets Manager, Amazon S3 (Simple Storage Service), Amazon WorkSpaces (VDI), Microsoft Azure Active Directory

Likelihood to Recommend

I would implement Microsoft Endpoint Manager without a doubt in a new startup. Between this and Azure Active Directory, there is limited need for on-prem Group Policy & Active Directory. This would allow full cloud management of the enterprise and less need for on-prem services.

It can be tricky to migrate from on-prem to Microsoft Endpoint Manager within a larger organisation as each individual policy item would need to be implemented one by one and tested thoroughly - but well worth the effort to do this.

Comments

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Great for Cloud Management

Software Version